Bring your fax number with you

What you'll need

• The fax number you want to move, in full
• Your current provider — eFax, RingCentral, a phone company, anyone
• Your account number with them
• The billing name and service address exactly as they have it on file
• A recent bill or account statement as a PDF or photo

How long it takes

Typically 7 to 14 business days for US and Canadian numbers. Toll-free can take longer. International ports vary by country and some aren't possible at all — we'll tell you before you start rather than after.

What happens to your old line

Nothing, until the port completes. Your existing service keeps receiving faxes the entire time. On the day the port lands, incoming faxes start arriving in FaxProof instead, and you can cancel the old account.

Don't cancel your old service first. If the number is disconnected before the port, it can be released back to the carrier's pool, the port will fail, and you may not get the number back.

What it costs

Porting is free. You aren't billed for the number on FaxProof until it's live here. Your old provider may charge their own cancellation or port-out fee — that's between you and them.

Start the port

In the app: Settings → My Numbers → Port a Number You Already Have. Fill in the details, upload the bill, submit. You'll see the status move through submitted, in review and active, and we notify you the moment it goes live.